Please also note the additional privacy information of our travel partners / cooperations below.
If you have questions about privacy, please contact us by e-mail.
Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
Emirates Oasis Tourism L.L.C
Regal Tower, 24th Floor Office 2409
Business Bay, P.O.BOX 89745,
Dubai, United Arab Emirates
Telephone: +971 4 554 3475
Fax: +971 4 554 3473
Your victims rights
You can always exercise the following rights under the contact details of our data protection officer:
• Information about your stored data and their processing,
• Correction of incorrect personal data,
• Deletion of your stored data,
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
• Objection to the processing of your data by us and
• Data portability, if you have consented to the data processing or have concluded a contract with us.
• If you have given us your consent, you can withdraw it at any time with effect for the future.
Purposes of data processing by the responsible body and third parties
• You have given your express consent to
• the processing is required to execute a contract with you,
• the processing is necessary to fulfill a legal obligation,
• processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.
Deletion or blocking of data
We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes mentioned here or as provided for by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data will be routinely and in accordance with the statutory provisions blocked or deleted.
Collecting general information when visiting our website
When you access our website, a cookie automatically records information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.
This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:
• Ensuring a hassle-free connection of the website,
• Ensuring a smooth use of our website,
• Evaluation of system security and stability as well
• for further administrative purposes.
• The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.
Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
Collection of personal data when visiting our website
In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to inform you about our website and to ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. DSGVO):
• IP address
• Date and time of the request
• Time Zone Difference to Greenwich Mean Time (GMT)
• Content of the requirement (concrete page)
• Access Status / HTTP status code
• Each transmitted amount of data
• Website from which the request comes
• Operating system and its interface
• Language and version of the browser software.
Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.
Provision of paid services
To provide paid services, we ask for additional data, such as payment details, in order to complete your order. We store this data in our systems until the legal retention periods have expired.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).
For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.
The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.
E-mail and contact form
If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to Conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain "googleleadservices.com".
Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.